FAQ



What is the delivery time?

We currently have a delivery time of 2 to 5 working days (Mon-Fri). As soon as your order has been shipped you will receive a confirmation with a track & trace number, with which you can track the shipment.


What are the payment methods?

At Tiseco you can choose from different payment methods: 

Bancontant, iDEAL, Giropay, Belfius Direct Net, Creditcard (Visa, MasterCard, American Express), KBC payment, bank transfer (sepa), Paypal


How do I return an article?

STEP 1: Fill in the return form.

STEP 2: Pack the items together with the return form.

STEP 3: Take your package to the post office.



Where can I find my invoice? 

To view or download your invoice, you must first log in to your account. Then click on 'My account'. Once in the overview, click on 'Invoices'.